Riostarz Terms & Conditions — A Complete Guide for Malaysian Users

Platform usage riostarz on an ongoing basis constitutes your acceptance of all terms stated in this document. If you do not agree with any part of these Terms, please stop using the platform immediately.

These terms apply to all users of the platform riostarz without exception, including visitors without an account, registered members, and users of any bonus or promotional offer. We reserve the right to update or amend these Terms at any time without prior separate notice — any amendments will be posted on this page and take effect immediately.

To register and use the platform riostarz, you must meet all of the following eligibility requirements:

• Be at least 21 years old on the date of registration.
• Be a valid Malaysian citizen or permanent resident.
• Has full legal capacity to enter into a binding agreement.
• Has never been restricted or banned from using the platform riostarz previously.
• Not appearing on any list of individuals prohibited from gambling by a relevant authority.

Riostarz reserves the right to request proof of age and identity at any time. Any account found to have been opened by an underage individual will be closed immediately and all balances forfeited without compensation.

Each user is only permitted to hold one (1) account only on the platform riostarz. Having more than one account — whether under your own name or another person's — is a serious violation that may result in the closure of all associated accounts and the forfeiture of any funds involved.

The registration information you provide to riostarz must:

• True, accurate, and current at all times.
• Matches the information on your official identity document.
• Updated immediately upon any changes.

Riostarz reserves the right to suspend or close the account of any user who fails to submit identity verification (KYC) documents within the specified timeframe. KYC verification is mandatory before the first withdrawal can be approved.

All financial transactions on the platform riostarz operates exclusively in Malaysian Ringgit (MYR). The deposit and withdrawal methods accepted by riostarz is:

• eWallet: Touch 'n Go eWallet, GrabPay, Boost eWallet, ShopeePay
• Direct Transfer: DuitNow
• Online Banking (FPX): Maybank2u, CIMB Clicks, Public Bank, RHB Bank, Hong Leong Bank

Deposit Limit: The minimum deposit is RM10 per transaction. The maximum daily deposit limit varies depending on your account level and the payment method used.

Withdrawal Conditions: Withdrawals may only be made to the same account or payment method used for your original deposit. The minimum withdrawal amount is RM50. Riostarz aims to process all withdrawals within 24 business hours, subject to completion of KYC verification.

All bonuses and promotions offered by riostarz subject to wagering requirements set out separately for each offer. The general bonus terms are as follows:

• The welcome bonus is subject to minimum wagering requirements before any withdrawal is permitted.
• Bonuses cannot be combined with other offers unless otherwise stated.
• Only one welcome bonus is permitted per new user.
• Bonuses obtained through unauthorised means or abuse will be forfeited without notice.
• The validity period of each bonus is stated in the relevant offer's terms and cannot be extended.
• Games eligible to contribute towards wagering requirements depend on the type of bonus received.

Riostarz reserves the right to modify, suspend, or cancel any promotion at any time without prior notice. All decisions by riostarz regarding bonus claims are final.

Sports betting services at riostarz covers a wide range of sports including football (Malaysia Super League, EPL, UEFA Champions League), badminton (BWF, Thomas Cup), cricket, tennis, e-sports, Formula 1, and more.

Key conditions for Sports Betting at riostarz:

• All bets that have been confirmed and accepted are final and cannot be cancelled by the user.
• Riostarz reserves the right to cancel or adjust bets in the event of a technical error affecting odds display.
• Official match results from the relevant governing body are used to determine betting outcomes.
• If a match is postponed or abandoned before completion, any affected bets will be voided and stakes returned.
• Live (in-play) betting is subject to real-time odds changes and may be temporarily suspended.
• The Cash Out feature is subject to availability and the value offered by riostarz at the time concerned.

Users suspected of involvement in match-fixing or fraud will be investigated, and their accounts may be frozen pending the outcome of the investigation.

Casino games, online slots, Live Casino, blackjack, baccarat, table games, and lottery available on the platform riostarz are provided by licensed and recognised software providers. Winners for each game are determined using a certified, independently audited Random Number Generator (RNG).

• All games are random and fair — riostarz does not manipulate the outcome of any game.
• Minimum and maximum bet limits vary by game and are stated within the respective game interface.
• Any technical disruptions during gameplay will be resolved based on the system logs maintained by riostarz.
• Certain large winnings may be subject to the maximum payout limit set for each game.

The following activities are strictly prohibited on the platform riostarz and may result in immediate account closure and forfeiture of all balances:

• Registering more than one account or using another person's account.
• Providing false or misleading information during registration or the KYC process.
• Engaging in fraud, match-fixing, or any unlawful activity.
• Using automated software (bots), hacking tools, or any unauthorised method to access or manipulate the platform.
• Abusing the bonus system, including opening multiple accounts to claim bonuses repeatedly.
• Transferring funds between user accounts without authorisation riostarz.
• Using the platform riostarz for the purposes of money laundering or illegal financing.

You are solely responsible for maintaining the security and confidentiality of your account login credentials riostarz including your username and password. The security measures recommended by riostarz:

• Use a strong password combining uppercase letters, lowercase letters, numbers, and symbols.
• Do not reuse the same password across multiple online services.
• Enable two-factor authentication (2FA) for an added layer of security.
• Avoid logging in from unsecured devices or public Wi-Fi networks.
• Contact our support team riostarz immediately if you suspect your account has been accessed without authorisation.

Riostarz shall not be liable for any losses arising from unauthorised access resulting from a user's own negligence in safeguarding their login credentials.

All content available on the platform riostarz — including logos, branding, designs, text, graphics, software, user interfaces, and source code — are the exclusive property of riostarz and is protected by copyright and intellectual property laws applicable in Malaysia.

Users are prohibited from:

• Copying, reproducing, distributing, or publishing any content riostarz without prior written consent.
• Using the brand's logo or name riostarz for commercial or personal purposes without authorisation.
• Reverse engineering or attempting to extract the platform's source code.

Platform riostarz provided "as is" without any express or implied warranties. Riostarz does not guarantee that the platform will always be free from interruptions, errors, or technical issues.

To the extent permitted by law, riostarz shall not be liable for:

• Financial losses arising from bets or games played on the platform.
• Service disruptions due to system maintenance, technical failures, or circumstances beyond our control.
• Sports match results that affect your bets.
• Any indirect, consequential damages, or loss of profits.

Maximum liability limit riostarz to any user shall not exceed the total amount deposited by that user in the 30 days prior to the claim being made.

Riostarz takes responsible gaming seriously and is committed to ensuring our platform is used in a healthy and responsible manner. We provide a range of self-control tools accessible to all members:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss limit for a given period.
• Session Time Limit: Limit the amount of time you spend on the platform each day.
• Cool-Off Period: Take a break from the platform for 24 hours, 7 days, or 30 days.
• Self-Exclusion: Permanently close your account if needed.

If you or someone you know has a gambling problem, please contact the support helpline riostarz or site Responsible Gaming us for assistance and relevant resources.

Riostarz reserves the right to amend, update, or replace these Terms at any time. Any changes will be posted on this page with a new effective date. It is the user's responsibility to check this page periodically.

Continued use of the platform riostarz following any amendments coming into effect shall be deemed as your acceptance of the revised terms.

These Terms are governed by the laws of Malaysia. Any dispute arising from or in connection with these Terms shall first be resolved through negotiation, and if unresolved, referred to a court of competent jurisdiction in Malaysia.

For any enquiries, complaints, or feedback regarding these Terms, please contact our team riostarz:

• Email: support@riostarz.ws
• Live Chat: Available 24/7 on the riostarz platform (login required)
• Response time: Within 5 minutes via Live Chat, 24 hours via email

This document is effective from 1 January 2026. Any earlier versions are no longer valid. © 2026 Riostarz. All Rights Reserved.